Stewards / Hostesses - Walk - In interview in The Grand New Delhi

Job Description

Operational 
1. To provide a warm and friendly welcome to all guests.
2. To answer all telephone calls and enquiries.
3. To take table reservations and effectively controlling the flow of guests in the restaurant ensuring maximum turnover.
4. To lead guests to the table and seat them only if the table is fully setup.
5. To assist in the operation during busy periods.
6. To have a thorough understanding and knowledge of all food and beverage items in the menu.
7. To handle all guest complaints, requests and enquiries and on food, beverage and service.
8. To establish a rapport with guests maintaining good customer relationship.
9. To ensure that the reception desk and surrounding area is kept clean and organized at all times.

Administration

1. To maintain and update the restaurant guest history cards.
2. To maintain a legible and up-to-date reservation book.

General

1. To understand and strictly adhere to the Rules and Regulations established in the Employees Handbook.
2. To understand and strictly adhere to the Hotels policy on Fire, Hygiene, Health and Safety.
3. To report for duty punctually wearing the correct uniform and name tag at all times.
4. To maintain a high standard of personal appearance and hygiene at all times.
5. To maintain a good rapport and working relationship with staff in the outlet and all other departments.
6. To provide a courteous and professional service at all times.
7. To attend and contribute to all staff meetings and other related activities.
8. To undertake any reasonable to all staff meetings and other related activities.
9. To attend all training sessions organized by the Outlet Manager or Training Department.
10. To respond to any changes in the restaurant function as dictated by the hotel.
Occasional Duties:
1. To assist in carrying out quarterly, bi-yearly, yearly inventory of operating equipment.
2. To carry out any other duties and responsibilities as assigned time to time.

Profile Summary

Walk in Date:17th Nov 2017
Walk in Deadline:30th Dec 2017
Walkin Time:11:00 AM
VenueThe Grand New Delhi Vasant Kunj-Phase-II Nelson Mandela Road New Delhi-110 070.

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